Terms and Conditions

 Terms and conditions:

General Guidelines and Kease Policy’s Tenant's Rights:
 At Kease, we always care about our guests and provide ways for their comfort and protection of their rights. In case the tenant finds the unit not clean upon receiving it, he/she is entitled to request a free cleaning service after contacting the customer service team.
 In case the tenant experiences any kind of disturbance or noise during his/her stay with kease due to external noise (such as ongoing construction work), he/she is entitled to request a transfer to a similar unit with the same specifications and cost, provided that an available unit is present, after contacting the customer service team.
 If the tenant wishes to request additional amenities, such as an extra wardrobe, he/she can contact the customer service team and request it after paying the necessary fees if it can be provided.
 If the tenant finds that one of the basic requirements is not available in the unit, such as shower supplies or an ironing table, he/she is entitled to receive his/her needs without any fees after contacting the customer service team.v Terms of Use:
 Booking Terms:
 When booking through the kease app or website, you fully comply with all the imposed booking terms, which include cancellation and no-show policies, as well as any other conditions imposed on you during your stay or booking, including the available services and/or products we provide.
 The check-in time for the unit is 3:00 PM, and the check-out time for the unit is 11:00 AM.
If the tenant wishes to extend their stay, please contact the customer service team 24 hours before the checkout time to ensure the availability of the unit. If there is a booking for another customer, the tenant must leave at the designated time.
 Hosting parties and disturbing other tenants may result in legal action and kease has the right to immediately evict the guest.
 Parking is only allowed in the designated parking area.
 Pets are allowed under certain conditions.
 Trash must be taken out between 9:00 AM and 4:00 PM, and guests are expected to adhere to the designated time.
 Any damages to the unit or its furniture will be charged to the guest.
 Kease is not responsible for any lost items after checkout.
 Delay in payment of outstanding amounts after the extension may result in eviction at any time until payment is made.
Smoking cigarettes or shisha is prohibited in residential units, and a fine will be imposed for any violations. However, there are some units where smoking is allowed, and you can confirm this by contacting the customer service team.Changes to the Reservation:
 If the housing unit is not available due to unforeseen circumstances not related to the company, the company has the right to replace the original housing unit with another unit that has the same or higher specifications, without any additional payments.Reservation Changes, Cancellation, or No-Show:
 Any request for cancellation or modification must be sent to us through our communication channels, and the request will be deemed acceptable as of the day it is received, provided that it complies with the following conditions:
·       It is possible to cancel or modify the reservation 24 hours before the check-in time.
·       Cancellation or modification is not possible after check-in.
·       No refund can be requested if the customer shortens the reservation or requests an early check-out, exceeding the allowed duration.
For paid reservations, the amount will be deposited into the wallet or bank account according to the customer's preference.
 The duration of refund processing depends on the bank's policy and procedures, and may take up to 15 business days from the date of the request. 
Compensation and Liability Determination:
 Your use of the Kease app and website means that you agree to hold us harmless and compensate us for any damage (whether direct or indirect resulting from misuse) and to comply with any claims, losses, and expenses (including legal fees).
Terms and Conditions:1- These Terms of Use constitute a legally binding agreement between you, personally or on behalf of an entity ("you") ("the Company" or "we"), regarding your access to and use of the Kease website, any other media form, channel, or mobile website or related mobile application linked or otherwise connected thereto (collectively referred to herein as the "Site"). By accessing the Site, you acknowledge that you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, you are prohibited from using the Site and must immediately discontinue use. Additional terms and conditions or documents that may be published on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please make sure to review the applicable terms and conditions each time you use our Site so that you understand the terms that apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.The Site is intended for users who are at least 18 years old. Individuals under the age of 18 are not permitted to use or register for the Site.
2- Intellectual Property Rights:
 Unless otherwise indicated, the website is owned by us and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the website (collectively "Content"), and the trademarks, service marks, and logos contained therein ("Marks"), are owned or controlled by us or licensed to us, and are protected by copyright, trademark, and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and Marks are provided on the website "as is" for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the website or any Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.Subject to being qualified to use the website, you are granted a limited license to access and use the website and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in the website, Content and Marks.3- User Representations
 By using the website, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the website through automated or non-human means, whether through a robot, script, or otherwise; (6) you will not use the website for any illegal or unauthorized purpose; and (7) your use of the website will not violate any applicable law or regulation.If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the website (or any portion thereof).4- User Registration
 You may be required to register with the website. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.5- Prohibited Activities
 You may not access or use the website for any purpose other than that for which we make the website available. The website may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.As a user of the website, you agree not to:
 Systematically retrieve data or other content from the website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
 Make any unauthorized use of our account access mechanisms, including attempting to discover sensitive account information, such as user passwords.
 Circumvent, disable, or otherwise interfere with security-related features of the website, including features that prevent or restrict the use or copying of any content or impose limitations on the use of the website and/or the content contained therein.
 Engage in any other activity deemed by us, in our sole discretion, to be in conflict with the spirit or intent of these Terms of Use or the website itself.
Do not use any information obtained from the website to harass, abuse, or harm another person.
 Misuse our support services or send false reports of abuse or misconduct.
 Use the website in a manner that conflicts with any applicable laws or regulations.
 Engage in unauthorized framing or linking to the website.
 Upload or transfer (or attempt to upload or transfer) viruses, Trojan horses, or other materials, including the excessive use of capital letters and spamming (continuous posting of repetitive text), which interfere with any party's use and enjoyment of the website or modify, impair, disrupt, alter, or interfere with the use, features, functions, operation, or maintenance of the website.
 Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Removing copyright or other proprietary rights notices from any content.
 Attempting to impersonate a user or another person or using another user's username.
 Uploading or transferring (or attempting to upload or transfer) any material that functions as a mechanism to collect or transmit negative or active information, including, but not limited to, clear graphic exchange formats ("gifs"), 1x1 pixels, web errors, cookies, or other similar devices (sometimes referred to as "spyware" or "negative collection mechanisms" or "pcms").
 Interfering with or disrupting or burdening unnecessarily the website or networks or services connected to the website.
 Harassing, intimidating, or threatening any of our employees or agents or those who provide any part of the website to you.
 Attempting to bypass any measures on the website designed to prevent or restrict access to the website or any part of the website.
 Copying or modifying any website software, including, but not limited to, Flash, PHP, HTML, JavaScript, or any other code.
 Except as permitted by applicable law, decrypting, decompiling, or reversing any of the software comprising or in any way forming part of the website.
 Except as may result from the use of a standard search engine or internet browser or the use, operation, development, or distribution of any automated system, including, but not limited to, any spider, robot, cheat tool, scraper, or offline reader that accesses the website, or using or running any unauthorized script or other unauthorized software.
Using a purchasing agent to make purchases on the website.
 Engaging in any unauthorized use of the website, including collecting user names and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
 Using the website as part of any effort to compete with us or using the website or content for any income-generating endeavor or commercial enterprise.6- User-generated contributions
 The website does not provide users with the ability to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the website, including, but not limited to, text, writings, videos, audio, images, or graphics or comments or suggestions or personal information or other materials (collectively, "Contributions"). Contributions may be viewable by other users of the website and through third-party websites. Accordingly, any Contributions you transmit may be dealt with in accordance with the website's privacy policy. When you create or make available any Contributions, you thereby represent and warrant the following:That the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe any proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.You are the creator and owner or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the website, and other users of the website to use your Contributions in any manner contemplated by the website and these Terms of Use.You have written consent and/or permission from each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the website and these Terms of Use.Your Contributions are not false, inaccurate, or misleading.Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Do not use your Contributions to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a particular person or group of people.
 Do not violate any law, regulation, or rule.
 Do not violate the privacy or publicity rights of any third party.
 Do not violate any law applicable to the exploitation of children in pornography, or intended to protect the health or well-being of minors.
 Do not include any derogatory comments related to race, national origin, gender, sexual orientation, or physical disability in your Contributions.
 Do not violate or be related to materials that violate any of these Terms of Use or any applicable law or regulation.
 Any use of the website that violates the above violates these Terms of Use and may, among other things, result in termination or suspension of your rights to use the website.7- Contribution License
 You agree that we may access, store, process and use any information and personal data you provide in accordance with the terms of the privacy policy and your choices (including settings).
 By submitting suggestions or other feedback regarding the website, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not claim any ownership of your contributions. You retain full ownership of all your contributions and any intellectual property or other proprietary rights associated with your contributions. We are not responsible for any data or statements in your contributions that you provided in any area of the website. You are solely responsible for your contributions to the site and expressly agree to release us from any and all liability and to refrain from taking any legal action against us in relation to your contributions.Mobile Application Licensing
 Use License
 If you access the site through a mobile phone application, we grant you a limited, revocable, non-exclusive, non-transferable right to install and use the mobile phone application on wireless electronic devices that you own or control, and to access and use the mobile phone application on these devices strictly in accordance with the terms and conditions of this mobile phone application license contained in these terms of use. You may not (1) except as permitted by applicable law, reverse engineer, decompile, disassemble, attempt to derive the source code of, or decrypt the application; (2) make any modification, adaptation, improvement, enhancement, translation or derivative work from the application; (3) violate any laws, rules, or regulations in connection with your access or use of the application; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) published by us or the licensors of the application; (5) use the application for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the application available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the application to create a product, service, or program that directly or indirectly competes with the application or a substitute for it in any way; (8) use the application to send automated queries to any web site or to send any unsolicited commercial e-mail; or (9) use any proprietary information or any of our interfaces or other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.Apple and Android Devices:
 The following terms apply when you use a mobile phone application obtained from either the Apple App Store or Google Play (each referred to as an "App Distributor") to access the site: (1) the license granted to you for our mobile phone application is limited to a non-transferable license to use the application on a device running Apple iOS or Android, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the mobile phone application as specified in the mobile phone application license contained in these terms of use or as required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile phone application; (3) in the event of any failure of the mobile phone application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile phone application, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile phone application.
(4) You acknowledge and represent that you are not a resident of a country subject to a US government-imposed ban, or designated by the United States government as a "terrorist supporting" country, and (2) that you are not listed on any US government list of prohibited or restricted parties; (5) You must comply with the terms of any applicable third-party agreement when using the mobile application, for example, if you have a VoIP application, you must not violate their wireless data service agreement when using the mobile phone application; and (6) You acknowledge and agree that application distributors are third-party beneficiaries of the terms and conditions of this mobile phone application license contained in these terms of use, and that each application distributor shall have the right (and will be deemed to have accepted the right) to enforce the terms and conditions of this mobile phone application license contained in these terms of use against you as a third-party beneficiary.9- Submissions
 You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information related to the website ("Submissions") that you provide to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these materials for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any of these submissions and represent and warrant that any of these submissions are original to you or that you have the right to submit such submissions. You agree that there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your submissions.10- Site Management
 We reserve the right, but not the obligation, to:
 (1) Monitor the site for violations of these terms of use;
 (2) Take appropriate legal action against any person, in our sole discretion, who violates the law or these terms of use, including without limitation, reporting such user to law enforcement authorities;
 (3) In our sole discretion and without limitation or liability, refuse or restrict access or availability to, or disable (to the extent technologically feasible), any of your contributions or any portion thereof;
 (4) In our absolute discretion and without notice or liability, remove from the site or disable all over-sized files or content that constitutes a burden on our systems; and
 (5) Manage the site in any other manner designed to protect our rights and property and to facilitate the proper functioning of the site.11- Privacy Policy
 We care about the privacy and security of data. Please review our privacy policy: https://kease.io/privacy-policy.